top of page
  • What are the weather forecasts on Maggie for my tour?
    If the wind is over 20 Knots we might unfortunatly have to cancel the tour for your safety; we would do our best to rebook you on another tour. We would give you a call in advance to inform you if we have to cancel or reschedule the tour. You can check the weather forecast here.
  • Cancellation and refund policy
    Our tours require good weather. If your tour is cancelled due to poor weather, you’ll be offered a different date or a full refund Our tour require a minimum number of travellers. If your tour is cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. We understand your plans can change and you might need to cancel your booking. please give us a call and we will do our best to accomodate your situation. In case of "no show" or less than 24 hours notice – you will be charged full fare. Within 2 days of departure - a 20% admin fee may be deducted from your payment if seats cannot be resold
  • Are Stinger suits, snorkeling and fishing gear included?"
    Yes. We provide all size of stinger suits, snorkel masks and fins as well as fishing rods and bait.
  • What do I need to bring?
    All the snorkeling and fishing equipments are provided (stinger suits, mask and flippers, fishing ropes and baits) All you need to bring is your beach items: - sunscreen - swimming suit - towel We also provide coffee, tea and water on board but feel free to bring your own snacks and drinks.
  • Can I book for the same day?
    Yes, we will be very happy to book you in if possible. This option might not be available online if too close to the departure but contact us and we will try our best to take you on board on the same day if there is any spots available and the weather permits it. Fell free to call us 0499996653.
  • How can I get there?
    From Townsville you have to catch the ferry with Sealink that depart every hour. it takes about 20 min. Check sealink ferry time table here. If you are bringing your car over you have to book the barge in advance with Magnetic Island Ferry. It takes about 40 min. Access magnetic Island Ferry website here. You will arrive in Nelly bay. from there you can catch the 250 bus or drive on the main road to Horseshoe bay. Taxi services are also available but the waiting time might be long especially during the busy season. Download the bus time table here We will depart from horseshoe bay beach front. We will meet on the beach in front of the bus stop.
  • Is there an age limit? Any restriction?
    Please note the minimum height to participate to this tour is 1.20 mt/4 ft. You’re never too old to enjoy a day on the water, although we willalways warn our clients that the boat isn't suitable for those with; neck,back, hip, foot or knee problems or anyone who is pregnant. This is because we can’t always guarantee what the conditions will be like meaning the Ribs couldbe subject to significant shock loads if they land heavily.We ensure that we operate our charters to the highest safety standards as guided by the Australian maritime safety Authority. We never wishto discourage anyone from enjoying a day out with us on the water but will always hold our client's safety above all else.
  • Where do we meet?
    We will meet on Peppers deck/boardwalk. Only 100mt from Sealink ferry terminal; on the left when you are coming out of the terminal. Please be at the meeting point 15 minutes before departure.
  • What to bring/Not to bring?
    * Please bring a hat and sunglasses as there is no shade on the boat. Sunscreen and water supplied. * Bring your swimwear and towel. Stinger suits provided in summer. Please note there is no toilets/changeroom on board. * Please do not bring heavy bags/luggage. There are lockers at the ferry terminal that you can use. * Alcohol is not permitted on board. * Please do not bring any glass container with you on board.
  • Are stinger suits provided?
    Yes we provide stinger suits in summer and spring suits in winter. Just bring your swimwear and towel. Please note there is no toilet/change room on board but you can use Pepper's toilet prior to departure.
  • Why is there no shade? Will it get too hot?
    We hesitated a lot on whether to get a roof on the vessel or not. We asked all our customers and they were unanimous: a roof would ruin the viewing experience. While we are streaming along you will enjoy a nice breeze at all time. You will Also be able to cool off when we stop for a swim. That said do not forget your hat (and don't worry it will stay on). We do provide sunscreen.
  • Can we snorkel on this tour?
    This is not a snorkeling tour but we will take you to the best swimming spots on the day.
bottom of page